Contact us or schedule an appointment
Please refer to the FAQ’s for information
What if I have a question that is not covered in the FAQ’s?
Please contact the customer support team at help@fremedica.com
How do I contact FREmedica™?
Customer and Tech Support at help@fremedica.com
Who do I contact if I have problems with my device?
Tech Support at help@fremedica.com
Who do I contact if I want to return my device?
Who do I contact if I want to upgrade my Waveforce™ ONE to a WAVE 1?
Upgrade Requests at help@fremedica.com
Can I talk to someone?
We’d love to talk to you! In order to ensure the best possible service, calls are booked. This allows us to speak at a time that is convenient for you (within our office hours) provide undivided attention.
Prior to your call time, please connect your WAVE 1 to your computer. This will allow us to see your current usage that allows us to guide you through your Lyme Program.
