How to send in my WAVE 1 for repairs or to order wrist straps or charging cables
Refurbishment/Repair
Beyond your One Year Limited Warranty, a Battery Replacement is $100, a Repair is $500, and a Refurbishment of Technical Hardware is $750. All prices include return shipping & handling to Canada or the US. *All prices are in USD*
Outbound shipping expenses are the responsibility of the sending party.
Please contact help@fremedica.com for required customs information prior to sending.
Send device to:
Fremedica Technologies
Attention: Miriam Cloutier
#201 895 Station Ave
Victoria, BC Canada
V9B 2S2
Accessories – Please contact help@fremedica.com to order replacement straps or cords
Charging Cord – USB Data Cord (W1CD-Cable) $20 USD. Includes shipping & handling to Canada and the US only
Replacement Straps – Order includes one strap (Medium or Large only available) $20 USD per strap. Includes shipping & handling to Canada and the US only.
Payment Process
Once an order is placed through help@fremedia.com an invoice will be emailed. Items will be shipped upon receipt of payment.
